we have long recognized strength, knowledge and management expertise in our employees'
  • Ethical conduct has no boundaries and applies to all Universal employees worldwide.
Our code of ethics requires every employee to act responsibly and maintain the highest levels of personal, business and legal integrity. That means walking away from a business agreement rather than compromising our standards.

Our long-standing reputation for quality, excellence and standards demands that we make the correct choice in all cases.
External Partnerships
  Mutually beneficial relationships with customers, suppliers, educational institutions and the community are essential.
  • The highest standards of ethical behavior are followed in all of our dealings.
  • We understand and anticipate our partners' needs and capabilities, and help them plan for future requirements.
  • Suppliers and other partners are recognized as an extension of our team.
  • We support and encourage community involvement.

How to reserve your maintenance

You can place your maintenance order through our official website or our Facebook page in the following steps:

1. Go to our web site   www.universalgroup.org

2. Go to “contact us” tab then select “Maintenance”

3. Fill in the form, and we will be contacting you in the shown period


1. Go to facebook.com/UniversalHomeAppliances
2.  Click on "للصيانة والتركيب" (Maintenance & Installation)
3.  Fill in the form, and we will be contacting you in the shown period

“The Company is not responsible for any otherwise dealings”